FAQ

This is the FAQ section, If you do not find the answer you are looking for here, feel free to send us an email.

We’re glad you asked! Savvy B. is a brand that provides you with the knowledge, motivation and products to achieve a healthy lifestyle. Our waist trainers are designed to cover the full abdominal area. All of our waist trainers feature plastic flexible rods so that your waist trainer conforms uniquely to your body to work with you, not against you. Our fat burner creams are formulated with essential oils and plant butters that naturally and safely help you lose weight! We believe in being fit for who you are by providing handmade organic & natural wellness products formulated just for you. Read more about why we created our brand, read Our Story.

We are headquartered in Houston, TX and proudly ship orders worldwide.

Our Customer Support Team is available Monday-Friday from 9am-5pm Central Standard Time (CST). Our offices are closed over the weekend. We observe all national holidays and support may be limited during these times. Reach us at support@savvyb.com

We are an eCommerce-based company and sell our products only on savvyb.com, our inventory is always current and accurate.

If you attempted to place an order and received an error that the billing address was incorrect or payment declined, this attempt will show on your bank statement as a "pending transaction." These transactions typically clear within 1-5 business days depending on your bank.

At this time, we accept all major credit or debit cards along with PayPal and Apple Pay.

Products are also available for purchase with four easy payments through AfterPay and Sezzle.

Extreme Melt is a transdermal workout-enhancing cream that is absorbed in your skin and activated by your elevated heart rate. It may help the body sweat more during exercise activities.

The AM/PM is a two part system that must be purchased together. The AM is for workout use and the PM is for use before bedtime. Lemon Drop is a single cream that is for workout use only.

This depends on your goals. The Worker Bee focuses on the full abdominal (FUPA) with an aggressive compression. The Killer Bee focuses on backfat and the abdominal area with an aggressive compression. The Queen Bee focuses on the full abdominal area with a medium compression. The sweat belt focuses on the midsection of the abdominal area and provides a light compression.

You will only be able to track your item once your order has been shipped. Please allow 2-5 business days processing time before you receive your tracking number via email. This tracking number will allow you to monitor your package’s whereabouts with USPS. If you have further questions, please check out our Shipping Policy.

Shipping typically takes 2-4 business days after the order has gone through processing. Please keep in mind that there may still be delays due to the pandemic. For more information about shipping times, updates and tracking information, visit our Shipping Policy.

Oh no! Please contact our customer service team via email at info @savvyb.com so we can quickly resolve this issue for you. Read our Refund Policy for more information.

We recommend you watch our video on how to properly measure your waist.(Watch Video Here) We hate to hear your trainer does not fit. We do not provide refunds or exchanges for misfitted items. Use the size chart specific to each waist trainer. Our garments are not sized by clothing sizes. If you are at the top of the size range go up a size for a more comfortable fit. Please read our Refund Policy for more information.

Yes, you can wear your waist trainer up to 10 hours a day. We recommend starting off with 2 hours a day until you reach 10 hours. Do not sleep in your waist trainers.

We designed our waist trainers for use by adults 18 years of age or older. Discontinue use if you experience discomfort or pain. Please contact your physician before use. Many of our products may contain latex, so please be aware. If you have latex allergies, we do not recommend the use of our latex products. For more information please read the about sections of each product.

Our site allows use for only one discount code per order.

Extreme Melt and each of our waist trainers are effective as individual products, but many of our customers prefer to use them together for optimal results.

Extreme Melt is formulated with organic ingredients ,but in order to ensure your safety, we recommend consulting with a qualified healthcare professional before using our products and engaging in any physical activity.

Never put your garment in the washer. Hand clean it only. Visit our Waist Trainer Hygiene page to learn how to clean your garment.